Testimonials

  • “Zach continually pushes me to think about problems from a different perspective to create the best solutions to solve our client's problems and needs. […] Getting to work with Zachary has opened my eyes to an entirely new way of thinking, design, and communication.”

    — Erin Hopkins (Broderick), Healthcare Program & Product Management Leader

  • Let me lead with nice job and thank you–because this looks great. This is a succinct way to illustrate the benefit of VA at the front as the engine of healthcare innovation for the country. You very succinctly list the different elements of the legislative package. All of it is beautiful.”

    — Matt Rowley, Community Builder, VHA Innovation Ecosystem

  • "The quality of Zach's work is exceptional, and he consistently displays a detailed knowledge of complex client requests and deliverable requirements. […] One example that displays Zach’s phenomenal support was his work to create the Innovation as VA's 5th Mission vision, supporting materials, and compelling content for our VA client."

    — Josh Dunlap, Lead, VHA Innovation Contract Deputy

  • "Zach consistently delivers new ideas that solve the client's needs that are not something the client even knows how to ask for. Zach operates a few steps ahead of our client and has been praised multiple times by our client for developing something "slick" that clearly delivers the message while also targeting the correct audience […] and looks to Zachary to lead the product content, design, and flow."

    — Erin Hopkins (Broderick)

  • "I appreciate [Zachary’s] thoughtful questions and input to elicit what the client actually wants."

    — Paul Ramos

  • “[Zachary] is thoughtful and organized in his interviewing of the client and other key stakeholders and is able to pinpoint messaging and direction that the client likes to see.”

    — Erin Hopkins (Broderick)

  • "Zach led the design of multiple deliverables including external government collaboration documentation, concept pitch decks for the highest levels of VA management, and legislative requirements for the initiative. Innovation as VA's 5th Mission is only one example of the many times Zach has taken a complex client request, devised a strategy, and executed the project lifecycle from start to finish to create deliverables/products that exceed client expectations."

    — Josh Dunlap

  • "You [] always had a positive attitude and create very comforting environments to talk and be expressive with our ideas."

    — Jeremy Allen

  • "I also felt heard and valued when having conversations with you."

    – Amani Lawrence

  • “Zach is known to be a trusted expert in design and strategy who we can all depend on across the PTEMS contract. The OHIL VA client materials and execution style of Zach is fully on display and complimented by VA Executives, Program Directors, and, BAH PTEMS contract leadership and BAH leadership alike.”

    — Paul Ramos

  • “I always felt like our team had a sense of direction, and I attribute your leadership to that. You did a great job of keeping us on task and on track. The guidance you gave us was concise and helpful.”

    — Amani Lawrence

  • "This is good. This is real good!" "Zach you're a damn master on these slides."

    — KT

  • "Zach’s contributions to the InnovationX team were instrumental in driving forward strategic initiatives, core capabilities, and creative projects. Specifically, his leadership on the Summer Games '23 effort showcased his exceptional ability to blend innovative thinking with mentorship and leadership guidance, enabling the interns to build a successful AI prototype and refine their individual career paths in a short period of time. As the creative director of the team, Zach brought a unique vision to the overall strategy and story, providing hands on mentorship on creative processes while shaping the interns' pitch narrative. He also played a critical role in bridging the gap between technical subject matter experts (SMEs) and the creative direction of the project, ensuring that technical insights were seamlessly woven into a compelling and innovative final product. Zach’s mentorship extended beyond creative guidance—he taught the engineering-focused intern team to integrate Human-Centered Design (HCD) and Design Strategy into every step of their process. His ability to make these methodologies accessible and actionable not only enhanced the interns’ technical output but also instilled a holistic approach to problem-solving that will benefit their future work here at the firm. On the InnovationX M% (Milestone 5 - Stay at the Edge of Innovation), Zach played a critical role in scouting and testing emerging technologies, including immersive tech (VR/AR/XR) and AI. His forward-thinking approach and ability to assess and strategically integrate these technologies were pivotal in advancing the team’s strategic objectives. Zach’s efforts ensured that InnovationX stayed at the cutting edge, while also equipping the team with insights to better serve our clients and their individual evolving needs. His unique ability to blend technical expertise with his design background has consistently elevated the team’s work and comfort in experimenting with evolving technology. Zach consistently demonstrates our firm’s value of innovation through collaboration. His ability to inspire and guide those around him creates an environment where big ideas flourish and lead to actionable results. A strength I’ve observed is his knack for turning abstract ideas into clear, actionable strategies, which has proven invaluable across our work together. Zach’s leadership, creativity, and commitment to advancing the firm’s mission are evident in every project he undertakes. His contributions to our team and his clients are significant and deeply appreciated."

    — Kat Schneider

  • "I had such a great time and learned so much during this Summer Games program. As a software developer, having the opportunity to go through the entire design process was an experience that I cannot overstate the value of. Throughout the entire summer, both of my challenge leaders--Zach and Moira-- were invaluable as mentors. The experience was wonderful enough on its own, but the insight and opportunities Zach and Moira gave us brought the Summer Games experience to even grander heights."

    — Nicholas Annunziata